Reference

viphoki Privacy Policy, Clearly Explained

Our viphoki Privacy Policy explains what we collect when you open an account, sign in from a phone, browse Super Sic Bo or use DANA and QRIS.

Account dataWallet recordsCookie choicesAccess requests
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viphoki viphoki Privacy Policy, Clearly Explained
CONTACT ROUTES

Reach Support About Your Privacy

A clear support path helps when your account record, wallet status or data request needs attention.

Account access Ask us to check a phone-verification record or sign-in detail through the support contact displayed in your account area. We may ask for matching account details before discussing private data.
Wallet records For a DANA, OVO, GoPay or QRIS record, share the transaction reference and selected rail through the account support route. We use those details to locate the relevant payment status.
Privacy requests To request access, correction or deletion where applicable, send the request through our displayed support route. Tell us which account detail is involved so we can assess and answer it.
DATA PRACTICES

Browse How We Handle Your Records

Our handling approach follows the account actions you take rather than treating every visit the same way.

Account details

We use the phone or account details you provide to create access, match your sign-in and send account-related responses. A clear account step helps us avoid discussing private records with the wrong person.

Wallet matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can be used to match a payment status with your account. We do not need your wallet password for that check.

Device signals

Your browser, device type and connection details can help us identify unusual access and troubleshoot the mobile path. These signals support account protection when you move from login into the lobby.

Cookie choices

Cookies can remember a session or store a preference on the device you use. You can manage browser cookie settings, although changing them may affect sign-in continuity and saved page choices.

Retention approach

We keep account, payment and support records only for the operational, security or legal purposes described in the Privacy Policy. Retention can differ by record type and the reason it was collected.

Change requests

If your phone, contact detail or other account data needs correction, contact us through the route shown after sign-in. We may verify account ownership before changing or disclosing the record.

Find Answers About Privacy Policy

These Privacy Policy answers cover the searches we hear most often from Indonesian customers before they open an account. They explain what happens around login, wallets, cookies and requests, while the full policy remains the place for the complete wording. If your situation is different, use the support route connected to your account.

It covers account details, phone verification, device and browser signals, cookies, wallet records and support messages connected with your viphoki access. It also explains retention, requests and local-law conditions.

Yes. The Privacy Policy explains how we use a DANA, QRIS, OVO, GoPay, bank transfer or virtual account reference to match payment status with your account, without requesting a wallet password.

Device and browser details help us recognise unusual sign-in activity, maintain a session and investigate an access issue. They can also explain why the mobile account path behaves differently after cookie settings change.

Use the support contact shown in your signed-in account area and ask for an access request. Include the connected phone or contact detail; we may verify ownership before responding.

You can request a correction through the displayed account support route. Identify the detail that is wrong, such as a phone or contact record, and provide matching account information for verification.

Retention depends on the record and its operational, security or legal purpose. The Privacy Policy describes this approach; support can explain the relevant request path for a specific DANA or login record.

Yes. Access and eligibility depends on local law. We assess requests under the applicable rules and may ask for account verification before providing, correcting or removing information where permitted.

Related Pages

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